Shipping policy

SHIPPING POLICY 

At Rebel, we work with trusted fulfillment partners to ship your orders directly to you. Please review the information below before placing your order.

1. Order Processing

Orders are generally processed within **3–5 business days** after payment is successfully received.

During busy periods, holidays, or product availability issues, processing may take longer.

2. Shipping & Delivery Times

Delivery times vary depending on the destination, product, and shipping method selected.

The estimated delivery time shown at checkout is an estimate and is not a guaranteed delivery date. International shipments may take longer because of customs clearance or local delivery conditions.

3. Shipping Charges

Shipping charges depend on the product, destination, package size, weight, and shipping method.

Any applicable shipping charge will be displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, tracking information may be provided by email or through your order information.

Please allow some time for tracking information to become active after the package has been dispatched.

5. Customs, Duties & Taxes

For international orders, your country may charge customs duties, import taxes, or other fees.

These charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.

6. Delivery Delays

Delivery may be delayed because of customs clearance, weather, transportation problems, carrier delays, holidays, or incorrect/incomplete shipping information.

Rebel cannot guarantee a specific delivery date.

7. Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned. Additional shipping costs may apply to resend an order.

8. Lost, Damaged or Incorrect Orders

If your order arrives damaged, defective, incorrect, or an item is missing, please contact us within **7 days of delivery**.

Please provide your order number and clear photos or videos of the issue so we can investigate and provide an appropriate solution.

🙂 Contact Us

If you have questions about your shipment or delivery, please contact us at:

*Email:* [rebel.supportu@gmail.com]

We will be happy to help with your order.